VexLabs ("we," "us," or "our") operates vexlabs.shop. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
Information We Collect
We collect information you provide directly when placing an order or contacting us, including your name, email address, shipping address, and order details. We also automatically collect certain technical data such as IP address, browser type, and pages visited through standard server logs and analytics tools.
How We Use Your Information
We use your information to process and fulfill orders, communicate with you about your orders, respond to support inquiries, and improve our website and services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Payment Processing
Payments are processed through Bankful, a third-party payment processor. VexLabs does not store your full payment card details on our servers. Please review Bankful's privacy policy for information on how they handle your payment data.
Cookies
Our website uses cookies to maintain session state, remember cart contents, and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function correctly without them.
Data Retention
We retain order and customer data for as long as necessary to fulfill legal, tax, and business obligations, typically no longer than 7 years in accordance with New York record-keeping requirements.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To make a request, contact us at support@vexlabs.shop. We will respond within 30 days.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Children's Privacy
Our website and products are not directed to individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the revised policy.
Contact
For privacy-related questions, contact us at:
VexLabs
New York, NY
support@vexlabs.shop
